Zuku Fiber Uganda Review: Is It a Good Choice for Unlimited Internet?

Zuku Fiber Internet has made a name for itself as one of Uganda’s go-to providers for unlimited internet access. But with several other players like MTN WakaNet, Simba Fiber, and Airtel Xstream offering similar services, choosing the right provider can be challenging.

Based on extensive research and user feedback, this review aims to cut through the noise by providing an in-depth look at Zuku Fiber Internet, assessing its speed, reliability, customer support, pricing and overall user experience. Whether you’re a business or a home user, this review will surely help you decide if Zuku is the right fit for your internet needs. I like to believe it is, but read on….

Zuku Fiber Internet Installation
With free installation, maintenance services, and a router connecting up to 32 devices, getting Zuku Fiber should ideally be a straightforward process. All you pay for is the monthly internet package, providing instant access to the internet once installed. This can be done within the same day, provided you are within Zuku’s network coverage areas—Naguru, parts of Bukoto, Ntinda, Bugolobi, Mbuya, Mutungo, Kira, Luzira, and Makindye…

Zuku Unlimited Internet Speed & Pricing
With a range of unlimited internet packages to cater to different user needs, Zuku offers a good deal and has proven to deliver the speed you’re paying for, although external factors can affect performance. A standout feature is its consistent performance, even with multiple devices connected, setting it apart from providers that impose unnecessary speed caps.

With pricing starting at UGX 149,000 per month for 10Mbps and reaching UGX 539,000 per month for a robust 120Mbps, payable via Airtel, MTN, and Visa Cards. Zuku offers a range of plans to accommodate various budgets and internet usage. This also addresses a common question: How much does unlimited internet cost in Uganda? You have the typical price range there.

Zuku Unlimited Internet Packages

Zuku Customer Support
Uhmm, no negative feedback still; it seems Zuku has won over its users, with most consistently praising their customer support for its responsiveness, from the call center personnel to the on-the-ground installation and maintenance agents. While there have been past complaints, many customers now appreciate their proactive communication, especially during service disruptions. The provider’s swift action in addressing customer concerns is another strength. Although network-related outages due to ongoing expansions might occur, the overall impression of Zuku’s customer support remains positive.

Did we miss anything? Share your thoughts in the comments below! Otherwise, based on our research and user feedback, Zuku Fiber Internet proves to be a good choice for unlimited internet in Uganda’s internet market, offering competitive pricing, reliable speeds, and responsive customer support. Although individual experiences may vary, the general view is positive. It’s essential to consider your specific location and internet needs when making a decision. We encourage you to compare Zuku with other providers to find the best fit for your requirements.