Canalbox Uganda has again cut the price of its entry-level unlimited internet package to UGX 69,000 per month and upgraded its top-tier plan from 200 Mbps to 300 Mbps for the same UGX 200,000.
The changes, effective October 2026, mark another major revision to Canalbox’s pricing since the internet service provider (ISP) launched in Uganda in July 2024.
When Canalbox entered the Ugandan market, it offered two packages for its unlimited fibre internet: 50 Mbps at UGX 130,000 per month and 200 Mbps at UGX 200,000.
The first major pricing change came in late 2025, when Canalbox cut its 50 Mbps package to UGX 110,000 per month.
Shortly after, in January 2026, Canalbox cut the 50 Mbps package to UGX 90,000 and added a new unlimited 100 Mbps tier at UGX 110,000. The 200 Mbps package, however, remained at UGX 200,000.
9 months later, in October 2026, Canalbox went a step further, slashed prices across its lower and mid-range tiers, and simultaneously upgraded the speed of its top-tier package.
Canalbox Uganda unlimited fibre internet packages, as of October 2026.
50 Mbps at UGX 69,000 per month
100 Mbps at UGX 90,000 per month
200 Mbps at UGX 110,000 per month
300 Mbps at UGX 200,000 per month
With its latest changes, customers get significantly more speed for the same or less money than they did when Canalbox first launched. The 200 Mbps tier, for instance, has dropped from UGX 200,000 to UGX 110,000, while the new 300 Mbps package now takes over the UGX 200,000 price point previously occupied by the 200 Mbps plan.
The move also places Canalbox more directly within the price range of several competing ISPs in Uganda, including Savannah, Zuku Fiber, and Faibanet Uganda.
Whether the latest price cuts are meant to pull in customers from competing providers or reflect the changing cost and expectations of Uganda’s broadband market, Canalbox is now competing in a market where speed alone may no longer be enough to win customers.
The latest price cuts could be Canalbox’s attempt to attract customers from competing providers, or simply a response to the changing expectations of Uganda’s broadband market.
As prices and speeds become increasingly competitive, speed alone may no longer be enough to win customers; availability, customer support and reliability are likely to play a bigger role.
Reliability and customer experience are the next battlegrounds for Uganda’s home internet market. A cheap 300 Mbps connection looks great on paper. However, for everyday users, the real test is whether the network is available in their area, stays online consistently, and provides customer support that actually answers the call when things go wrong.
