It’s real! The frustration of trying to relax after a long day, or even just starting your morning, only to have your phone chime with another “Save up to 30% with Airtel Uganda…” message. It’s even worse when you are anxiously waiting for a payment on your Mobile Money, only to be greeted by another promotion!

Luckily, there’s a way to stop those promotional messages on your Airtel Uganda line without having to enable Do Not Disturb.

How to Block Airtel Uganda Promotional Messages
Step 1: Dial *196# on your Airtel Uganda line
Step 2: Select your preferred language: 1 for English or 2 for Luganda

You will then see the following SMS-related options:
1 End of Call Alert
2 Promotional Messages
3 Missed Call/SMS
4 Stop All SMS
5 Allow All SMS

Step 3: For this guide, select 2 for Promotional Messages.
Step 4: Select 1 to stop promotional messages or 2 to allow them again.

Once you select 1 to stop Promotional Messages, Airtel will confirm your request with the message. “You will no longer receive any messages from Airtel or our partners. Thank you.” And that’s it!

Note: Stopping promotional messages using option 2 won’t affect your Mobile Money transaction alerts, subscription notifications, or SMS messages sent directly to you by other people.

Want to receive them again? Dial *196# again and use the same menu.